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Get in touch with NJOY's friendly Customer Service team.
We're here to help.

Call us at 1-833-ASK-NJOY Monday through Friday,
9:00AM EST to 5:00PM EST.

Send us a question through our Contact Form

Find answers to frequently asked questions

To report unauthorized or noncompliant sales or distribution of NJOY products you may contact us anonymously by calling 1-833-736-3948

Reason For Contacting*

Full Name*

Email*

Phone Number*

Date of Birth*

Street Address (Shipping)*

City*

State*

Zip Code*

Order Number*

Request Type*

Refund/Return Reason*

Product*

Product Flavor*

Nicotine by Weight*

Purchase Retailer*

Purchase State*

Purchase Date*

Purchase Receipt*

Incident Date*

Message*

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